Hyatt Herald Square Hotel - New York

ex. Holiday Inn Midtown West 31st Street Hotel New York City

30 West 31St Street, New York, United States, 10001  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hyatt Herald Square Hotel - New York

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 70 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Verified Reviews:

  • Rooms were very updated - Street is quiet - Staff was helpful
  • Entire hotel looks fresh - Good size rooms - Reasonably priced
  • Hotel is modern - Doesn't have parking - Food at the restaurant was good
  • Great selections of tv channel - Nice bathroom - Good location
  • Very convenient location - Small room - Comfortable king size bed

Overview

Hyatt Herald Square is a 18-story hotel in a historic area of New York at a close proximity to Jacob K Javits Convention Center, High Line and Ground Zero Museum Workshop offering designer rooms along with a rooftop terrace, a picnic area and an indoor swimming pool. The property opened in 2014 and features empire architecture.

The city center is 4 km away from the hotel. A museum and a theater lie a short distance away.

Shoppers will enjoy close proximity to boutiques, a mall and department stores.

Within a 5-minute walk guests will find Penn train station. 15 minutes by car from La Guardia airport.

Rooms

Offering a view over the city, 122 rooms feature modern décor, a minibar, coffee/tea makers, TV, a work desk and a dining area along with en suite bathrooms. Guests can make use of a shower, free toiletries and a hairdryer.

Eat & Drink

Breakfast is served in the restaurant each morning. The property features a lobby restaurant serving seasonal dishes. Serving a wide range of dishes, Pinkberry and HanaMichi can be reached within 5 minutes’ walk.

A full breakfast is served and charges are applicable. 

Services

Hyatt Herald Square Hotel caters to the needs of guests providing a storage room, a garage and an elevator as well as computer equipment, a meeting room and a business centre.

Relax

Leisure facilities in Hyatt Herald Square Hotel include a tennis court and a golf course. A gym and a fitness centre are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible at a location nearby at USD 70 per day.

Number of floors:   18.  Number of rooms:   122.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Carte blanche
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water sports
  • Snowsports
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Paid city shuttle
  • Paid valet parking
  • Pet amenities available
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink
  • Email service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • DVDs/ Videos for children
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Sun terrace
  • Television in lobby
  • Spa & wellness center
  • Sauna

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Dressing area
  • Rooftop terrace
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Ironing facilities

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hyatt Herald Square Hotel - New York New York location
Show big map »

Hotel Address:

30 West 31St Street, New York, United States, 10001

Get directions
City Center
  • New York
    2.5 mi
Airports
Train Stations
  • Penn Station
    2700 ft
Underground stations
  • 28th Street (BMT Broadway Line)
    1000 ft
  • 34th Street – Herald Square
    1000 ft
  • Bus stop
    700 ft
Restaurants
  • Heartland Brewery (cuisine: American)
    900 ft
  • Contornos (cuisine: Italian)
    100 ft
Parks
  • Greeley Square Park
    300 ft
  • Franklin D. Roosevelt Four Freedoms Park, LLC_
    1600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    18
  • Number of rooms:
    122

Rooms and availability

Hyatt Herald Square photos Room
Contemporary Room
Bed type: Double beds
Check Prices
— Less information+ More information
Room facilities
    Hyatt Herald Square photos Room
    Contemporary King Room
    Bed type: King-size bed
    Size: 165 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Contemporary Queen Room
      Bed type: 2 Single beds
      Check Prices
      — Less information+ More information
      Room facilities
        Empire Suite
        Check Prices
        — Less information+ More information
        Room facilities
          Hyatt Herald Square photos Room
          Double Room
          Bed type: Double bed or 2 Queen-size beds
          Size: 165 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Standard|2 Double Beds - Fridge

          Room facilities
            Hyatt Herald Square photos Room
            Standard King Room
            Bed type: King-size bed or 1 Single bed
            Size: 165 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Standard|King Bed - Accessible Room - Fridge

            Room facilities
              Hyatt Herald Square photos Room
              Queen Room
              Bed type: 2 Queen-size beds
              Size: 175 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Standard|2 Queen Beds - Fridge

              Room facilities
                Hyatt Herald Square photos Room
                Deluxe King Room
                Bed type: King-size bed or 1 Single bed
                Size: 165 sq. feet
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Deluxe|King Bed - Deluxe Room - Wifi

                Room facilities
                  Deluxe Queen Room
                  Bed type: 2 Queen-size beds
                  Check Prices
                  • Private bathroom
                  — Less information+ More information
                  Room facilities

                    How to reach hotel

                    hotel Hyatt Herald Square Hotel - New York New York location
                    Show big map »

                    Hotel Address:

                    30 West 31St Street, New York, United States, 10001

                    Get directions
                    City Center
                    • New York
                      2.5 mi
                    Airports
                    Train Stations
                    • Penn Station
                      2700 ft
                    Underground stations
                    • 28th Street (BMT Broadway Line)
                      1000 ft
                    • 34th Street – Herald Square
                      1000 ft
                    • Bus stop
                      700 ft
                    Restaurants
                    • Heartland Brewery (cuisine: American)
                      900 ft
                    • Contornos (cuisine: Italian)
                      100 ft
                    Parks
                    • Greeley Square Park
                      300 ft
                    • Franklin D. Roosevelt Four Freedoms Park, LLC_
                      1600 ft
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Number of floors:
                      18
                    • Number of rooms:
                      122

                    Hyatt Herald Square Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Tourist attractions

                    • Jolly International Tours - 700 ft

                    Places of interest

                    • Koreatown - 400 ft

                    Shopping areas

                    Amusement

                    • Skyline Multimedia Entrtn Inc - 700 ft

                    Monuments and Landmarks

                    Museums

                    • Metropolitan Historic Structur - 400 ft
                    • Rachel Adler Fine Art - 400 ft
                    • Frederick Hughes and CO - 400 ft
                    • Center For Figurative Painting - 700 ft
                    • Guiness World Records Exhibit - 700 ft
                    • Kaller's America Shoppe - 1000 ft

                    Halls

                    • Source of Life Ctr - 700 ft

                    Universities, Institutes

                    • Techno-Dent Training Ctr - 400 ft
                    • American Committee-Shenkar Clg - 400 ft
                    • Blanton-Peale Institute - 400 ft
                    • Career Education Intl - 400 ft
                    • College of New Rochelle - 400 ft
                    • New York Theological Smnry Lib - 400 ft
                    • King's College - 700 ft
                    • Cornell University Medical School - 1000 ft
                    • Brookdale Hall - 1000 ft
                    • Interamerican University Inc - 1000 ft

                    Underground stations

                    College Campuses

                    Local attractions

                    • High Line - 1.2 mi
                      Access at Gansevoort Street, 14th Street, 16th Street, 18th Street, 20th Street, New York City
                    • Chelsea - 5200 ft
                      New York City, NY
                    • St. Bartholomew's Church - 1.0 mi
                      109 E. 50th St., New York City
                    • Japan Society - 5100 ft
                      333 F. 47th St., New York City
                    • Ground Zero Museum Workshop - 1.1 mi
                      420 West 14th Street, New York City

                    Near the hotel

                    • Empire State Building - 700 ft
                      350 Fifth Avenue, New York City
                    • Koreatown - 400 ft
                      32nd Street, New York City
                    • National Museum of Mathematics - 1500 ft
                      11 East 26th Street, New York City
                    • Franklin D. Roosevelt Four Freedoms Park, LLC_ - 1600 ft
                      147 West 35th Street, Suite 1505, New York City
                    • Greeley Square Park - 300 ft
                      Broadway, Ave of Americas, New York City
                    • Museum of Sex - 1100 ft
                      233 Fifth Ave, New York City
                    • The Museum of Mathematics - 1500 ft
                      11 East 26th Street New York, NY 10010, New York City

                    Restaurants nearby

                    • Heartland Brewery - 900 ft

                      Address: 350 5th Ave
                      Phone: (212) 563-3433

                      74% likes this, based on 536 reviews
                      Cuisine: American

                    • Ayza Wine & Chocolate Bar - 300 ft

                      Address: 11 West 31st Street
                      Phone: 212 7142992

                      64% likes this, based on 164 reviews
                      Price Range: USD 31 - USD 31

                    • The Breslin - 500 ft

                      Address: 20 West 29th St
                      Phone: 212-679-1939

                      61% likes this, based on 226 reviews
                      Cuisine: American

                    • Contornos - 100 ft

                      Address: 30 W. 31st St.
                      Phone: 212 760 0301

                      50% likes this, based on 19 reviews
                      Cuisine: Italian

                    • Ichiumi - 400 ft

                      Address: 6 East 32nd Street
                      Phone: 212 725 1333

                      65% likes this, based on 225 reviews
                      Cuisine: Japanese

                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Number of floors:
                      18
                    • Number of rooms:
                      122
                    Hotels nearby
                    Ace Hotel New York
                    4 stars
                    0.1 km
                    Hgu New York Hotel
                    4 stars
                    0.4 km
                    Mave Hotel New York
                    3 stars
                    0.4 km

                    Hyatt Herald Square Reviews

                    Guest reviews are submitted by our customers after their stay at Hyatt Herald Square

                    Average guest rating

                    8.6out of 10
                    Superb
                    Based on 42 reviews

                    Guest reviews

                    • Couple
                      9.6

                      Love the bed,shower space room perks tv,channels(6diferent HBO)it fell like I was in a luxurious hotel felt like I was rich....I Was very diligthed by the room very please

                    • Couple
                      8.2

                      Staff were excellent and the breakfasts were good value, fresh and tasty. The bed was wonderfully comfortable and huge and the bathroom well appointed and immaculately clean.

                      The drinks in the bar were expensive and the air conditioning in our room was noisy and the thermostat seemed to make no difference to the room temperature which at times was too hot.

                    • Older travelers
                      9.2

                      Friendly Staff Nice restaurant Comfortable Room Good Location

                    • Group of friends
                      6.6

                      it was clean and neat

                      we asked for more towels and clean the room and when we got back was in the same way but the worse was that in the middle of the caos for the huracan sandy i told them we were going to stay and they call me back saying that they were overbooked so we had to leave.worse comunication ever.

                    • Single
                      9.6

                      This hotel exceeded my expectations. The room was very well appointed, free wifi and very comfortable and quiet. The staff (Joe, Keith, Jose) were outstanding in their service and assistance. I will definitely stay again and also recommend to others.

                      I did not realize I could request a room with a fridge, but will do so next time. That is the only minor drawback i can think of! But certainly does not alter my opinion.

                    • Couple
                      8.2

                      very modern, comfortable clean room

                      The area is ugly but walking distance to Penn Station & White Castle

                    • Single
                      2.4

                      They take additional 100$ from my card without my permission. After staying I asked them wtf?!! They said that money will be returned in next 2-3 business days. That was 25 August. Now (16 September) this amount is still blocked on my card and I can't use it. I don't recommend to stay here.

                    • Family with children
                      9.6

                      The hotel was clean, comfortable and modern. Had all the amenities you would want in a room, as well as an in-room safe, which was a nice bonus. The staff were friendly and the location fantastic.

                      The only thing I didn't like about the hotel was the service in the restaurant one night. There were 6 of us there around 10:00 P.M. for a drink and/or coffee. The waiter seemed quite uninterested in us and took a long time to deliver our orders. When asked for milk instead of cream for tea, he said the hotel had none. It was almost like he didn't feel like going back to get it. Never had meals in the restaurant though so don't know how that service would have been. Certainly not a bad enough experience to change our opinion of the hotel though.

                    • Couple
                      8.2

                      Very convenient and hassle-free, clean.

                      Nothing to complain about at all.

                    • Family with children
                      5.0

                      A helpful duty manager

                      No value for Ambassador Club card.

                    • Single
                      8.8

                      Very nice small, friendly hotel. Rooms are very nicely furnished, although not large.

                    • Single
                      8.8

                      So convenient for the business meetings I had, and my shopping needs, I will book here again...

                    • Single
                      9.2

                      Location and price for size of room!

                    • Single
                      8.8

                      location and design .The hotel is new and fashion.

                      breakfast: too complicated and slow.

                    • Single
                      5.0

                      Location is not bad as near to subway

                      Over-rated. Rooms are ultra compact and dark. Service is mediocre. Asked for 2pm late check out. Was given 1230pm with a threat that "we will charge u xx if u check out after 1230pm"

                    How to reach hotel

                    hotel Hyatt Herald Square Hotel - New York New York location
                    Show big map »

                    Hotel Address:

                    30 West 31St Street, New York, United States, 10001

                    Get directions
                    City Center
                    • New York
                      2.5 mi
                    Airports
                    Train Stations
                    • Penn Station
                      2700 ft
                    Underground stations
                    • 28th Street (BMT Broadway Line)
                      1000 ft
                    • 34th Street – Herald Square
                      1000 ft
                    • Bus stop
                      700 ft
                    Restaurants
                    • Heartland Brewery (cuisine: American)
                      900 ft
                    • Contornos (cuisine: Italian)
                      100 ft
                    Parks
                    • Greeley Square Park
                      300 ft
                    • Franklin D. Roosevelt Four Freedoms Park, LLC_
                      1600 ft
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Number of floors:
                      18
                    • Number of rooms:
                      122